Website Care Plan

Because your website deserves expert care to keep it secure, functional, and driving your business goals.

Your Website Is Crucial To Your Business

It generates leads, customers, and revenue (or at least it should).

It’s a channel through which customers, suppliers, potential new staff, and partners will find you and engage with you.

It is fundamental to the success of your business, and you want peace of mind knowing it will be up and running for your audience 24/7 without interruption.

We give you that peace of mind.

What's in a Care Plan?

…and why do you need one?

Our care plans provide dedicated support for you and your business. We map out what you need to keep your website secure and healthy, giving you confidence that your website software is always up to date.

All Software is Vulnerable

Software needs updating – including the software that powers your website. As technology evolves, it becomes harder to keep up. Every day, millions of websites, from small businesses to big players like Twitter and Facebook, are targeted by hackers.
Without consistent care, your website could face:
Let’s tackle these headaches before they start!

Why the Raney Day Experience Beats the Rest

Every Business is Different.

We Offer the Following Care Plans to Best Serve You.

Silver

$115.00/ month

Great for standard website and start-ups.

Gold

$215.00/ month

Suggested for larger & complex business sites.

Platinum

$515.00/ month

Required for E-commerce* and corporate sites.
Feature Silver Gold Platinum
Monthly Support Time 30 minutes 60 minutes 120 minutes
Premium WP Hosting Included Included Included
Uptime Monitoring Included Included Included
Manage Spam Included Included Included
Google Analytics Reporting Included Included Included
Security Scan Included Included Included
Daily Site Backups Included Included Included
WordPress Theme & Plugin Updates Monthly Monthly Monthly
Broken link scan & fixes N/A Included Included
Spam Prevention N/A Included Included
Access to Quarterly Webinars Included Included Included
Email Support Ticket Desk Included Included Included
Monthly detailed report Included Included Included
Monthly Web Strategy Call N/A Included Included
Monthly Site Review N/A N/A Included
RDD Client Dashboard N/A N/A Included

*We HIGHLY recommend our Platinum Care Plan for any website that includes online payments, products, subscriptions, memberships, bookings, carts, or checkout functionality. E-commerce sites require a higher level of monitoring, troubleshooting, and technical support to keep everything running smoothly. A single e-commerce support ticket can consume your entire Silver or Gold monthly support time.

Frequently Asked Questions

Schedule a quick call, and we’ll help point you in the right direction! Schedule Here

Yes! We recommend giving it at least three months to see the full benefits of our care plans before canceling.
No, it doesn’t. We’ll work with you to maximize your time each month. If you’re not using your support time, we can adjust to a lower plan anytime.
No problem! Additional support time is billed at $115 per hour. We’ll only bill for the exact time used.
Support time includes tasks like updates, enhancements, or troubleshooting as outlined in your plan’s terms.
Yes! We start with a Website Evaluation to understand your site, its structure, and any potential issues. This evaluation includes backups, updates, and a list of improvement suggestions, billed at a fixed four-hour rate.

Yes, we recommend the Platinum Plan for websites with e-commerce functionality. Online stores and payment-based websites often require additional support for plugins, checkout issues, order flow, payment integrations, security updates, and troubleshooting.

A single e-commerce support ticket can consume your entire Silver or Gold monthly support time.

Protect Your Investment

A Website Care Plan that keeps your site running smoothly and your business moving forward. Not sure where to start? We’ve got you covered.